Privacy policy for Orbitas Bereavement Services

Last updated: 09 June 2016.

Orbitas Bereavement Services is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Orbitas Bereavement Services website and governs data collection and usage. By using this website, you consent to the data practices described in this statement.

Collection of your Personal Information

Orbitas Bereavement Services collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Orbitas Bereavement Services also collects anonymous demographic information, which is not unique to you, such as your post code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Orbitas Bereavement Services. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Orbitas Bereavement Services and Cheshire East Council for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Orbitas Bereavement Services website.

Orbitas Bereavement Services encourages you to review the privacy statements of websites you choose to follow links to from the Orbitas Bereavement Services website. This is so that you can understand how those Web sites collect, use and share your information. Orbitas Bereavement Services is not responsible for the privacy statements or other content on wesbites outside of the Cheshire East Council and Cheshire East Council family of websites.

Use of your Personal Information

Orbitas Bereavement Services collects and uses your personal information to operate the Orbitas Bereavement Services website and deliver the services you have requested. Orbitas Bereavement Services may also use your personally identifiable information to inform you of other products or services available from Cheshire East Council and its affiliates. Cheshire East Council may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Orbitas Bereavement Services do not sell, rent or lease its customer lists to third parties. Orbitas Bereavement Services may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Orbitas Bereavement Services may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Orbitas Bereavement Services and Cheshire East Council, and they are required to maintain the confidentiality of your information.

Orbitas Bereavement Services does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Orbitas Bereavement Services keeps track of the websites and pages our customers visit within Orbitas Bereavement Services, in order to determine what Orbitas Bereavement Services services are the most popular. This data is used to deliver customised content and advertising within Orbitas Bereavement Services to customers whose behaviour indicates that they are interested in a particular subject area.

Cheshire East Council websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Cheshire East Council or the site; (b) protect and defend the rights or property of Cheshire East Council; and, (c) act under exigent circumstances to protect the personal safety of users of Cheshire East Council, or the public.

Facebook

This website uses Facebook tracking technology called Facebook pixel. As such, if you are logged on to Facebook while using this website, Facebook will be able to identify that you have visited this site. Orbitas may collect or receive information from Facebook to provide measurement services and target ads.

Control Facebook’s use of cookies to show you ads

You can control how Facebook use data to show you ads by using the tools described on the Facebook Cookies and Other Storage Technologies page.

Opt-out of the collection and use of information for ad targeting

You can opt-out of the collection and use of information for ad targeting by visiting websites such as www.aboutads.info/choices and www.youronlinechoices.eu

Use of Cookies

The Orbitas Bereavement Services website uses "cookies" to help you personalise your online experience. For more information please refer to our Cookies page.

Security of your Personal Information

Orbitas Bereavement Services secures your personal information from unauthorised access, use or disclosure. Orbitas Bereavement Services secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

The National Fraud Initiative

Cheshire East Borough Council takes part in the National Fraud Initiative as required by law. Our National Fraud Initiative page explains how this affects your personal information.

Changes to this Statement

Orbitas Bereavement Services will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how Orbitas Bereavement Services is protecting your information.

Contact Information

Orbitas Bereavement Services welcomes your comments regarding this statement of privacy. If you believe that Orbitas Bereavement Services has not adhered to this statement, please contact Orbitas Bereavement Services. We will use commercially reasonable efforts to promptly determine and remedy the problem.